GOING THE EXTRA MILE
Mealings is a privately-owned and family run transport company founded in 2001 by Richard Mealing, a London taxi driver. With over 30 years’ experience working and driving in London, Richard identified a gap in the market for providing a caring and efficient non-emergency patient transport service. Initially offering his own services to hospitals to fill this void, it wasn’t long before Mealings grew to become registered as a fully comprehensive Hackney Carriage and Private-hire Operator.
Further diversification ensued over the following years to include a fleet of specialist wheelchair accessible vehicles with fully trained and supportive drivers. Initially operating at Mount Vernon and the Royal Free Hospitals, Mealings also provides patient transport services for the London Ambulance Service, Bedfordshire and Hertfordshire Ambulance Services.
Since its inception, Mealings has provided an efficient and comfortable patient transport service with a reputation for minimal waiting times. By 2003, Mealings customer portfolio had grown to include Watford General Hospital Renal Unit and many care homes and businesses in the Middlesex and Hertfordshire area.
By operating a 24 hour, 7 days a week, 365 days per year service with a combined NEPTS and wheelchair accessible mini cab operation, it’s allowed Mealings to offer ultimate flexibility to facilitate late changes to bookings and out of hours services. With a lifesaving patient transport service and a proven business model, Mealings continued to grow over the following years, diversifying again into private hire passenger journeys and providing further Patient Transport Services at Northwick Park Hospital. In 2009 Mealings moved into its current home at Mount Vernon Hospital; taking over the transport office and providing an on-site service for hospital visitors.
Today, Mealings also provide NEPTS for multiple NHS CCGs and the East of England Ambulance Service, moving hundreds of patients every day. We are proud of our registration with the Care Quality Commission and all our team uphold the very highest standards in driver training, passenger care and safety.
Having been a London taxi driver for over 30 years, in 2001 Richard founded Mealings. It began as a small operation but the business organically grew because of the outstanding level of service being provided. The business was soon able to expand into different NHS Trusts and began working with multiple ambulance providers on a sub-contractor basis. Almost 19 years on and Mealings has evolved into a far larger operation facilitating around 36,000 journeys per year.
Richard now acts as Chairman, providing support and guidance to Joe, our Managing Director.
Having worked in the Patient Transport sector for several years, Tim joined Mealings in 2018 as a Controller. He brought with him huge amounts of experience and a modernised approach to the role resulting in him quickly being promoted to Senior Controller. Tim is well versed in the Planning aspect of the role and ensures that our fleet is meticulously planned to maximise efficiencies.
Linda has been involved in the business since it’s inception and as the business grew she quickly became Company Secretary and Finance Director. As the business has developed and modernised, Linda has been instrumental in ensuring that the heart of Mealings is maintained and that our core values, that have been key to our success, have not been lost. Linda now heads up our Finance and Accounts Department.
Patsy is an experienced Controller having worked in the industry for over 25 years. She is our Office Assistant supporting all aspects of service delivery at Mealings. Patsy heads up our day-to-day compliance monitoring ensuring that all of our Drivers and Staff are compliant with the policies and procedures we have in place.
Following on from a successful career in Politics and Financial Regulation, Joe joined Mealings as Compliance Director in 2017. Joe overhauled the Compliance Framework and implemented robust processes to ensure we met the standards set by both the CQC and the Independent Ambulance providers we worked with. in 2018, Joe became Managing Director of Mealings allowing Richard to take a step back from the day-to-day operations.
Jayne joined the Mealings team after 25 years as an Accounts Administrator. She originally joined Mealings as a Controller, working directly with customers both over the phone and face-to-face. Jayne immediately built up a great rapport with our customers including our key stakeholders from the NHS Trusts we work closely with.
Jayne is now the backbone of our Accounts function, supporting Linda on all things Finance.
Johnny began his career at Mealings as a NEPTS Driver. Over time he began taking on more responsibility of planning the fleet to ensure patients were taken to hospital on time, that we were meeting our KPIs as well as maximising efficiencies for the NHS. In 2019 he was promoted to Operations Manager overseeing the full fleet and day-to-day running of logistics.
Having dealt with patients first-hand, Johnny is passionate about instilling our ethos across all drivers and staff that all patients and customers should be treated as if they were a member of our family.
Robin joined Mealings in 2018 following a move from Manchester where he worked as a Controller for a large-scale taxi company. Robin brought with him a wealth of experience on our dispatch software as well as lots of experience of fleet management.
Robin is our resident technical whizz and is passionate about ensuring we are maximising our dispatch software and utilising it to it’s full potential.
Lauren joined the Mealings team in 2019 following a successful career in HR. With over 12 years’ experience in Customer Service, People Management and HR she places a strong emphasis on delivering an outstanding service to our customers.
She is passionate about data and strives to ensure that data-driven decision making is at the heart of our strategic planning to enable us to better serve our clients and customers.
We operate a convenient and modern taxi service based on traditional values. Located at Carpenders Park Station Rank, we offer Hackney Carriage licensed vehicles, metered fares, wheelchair accessibility and experienced drivers.
We accept bookings by phone, web and app, with the option to pay by cash or card at the end of each journey. Serving the South Oxhey and Carpenders Park areas, our metered fares start from just £2.80 and are perfect for local journeys.
Our taxis seat between 5-7 people, are available 24/7 and our drivers have an excellent knowledge of the local area. Whether you are commuting to the train station, meeting friends, doing some shopping or heading into Watford town centre for the evening, our taxi service is perfect for you.
Call us on 0208 429 2000, download our Mealings app or book on our website to organise your next journey.
Mealings provide a caring and efficient non-emergency patient transport service, managed from our head office at Mount Vernon Hospital, Northwood.
We have provided Patient Transport Services for numerous NHS Trusts either directly or via sub-contractual arrangements for over 30 years and our business continues to grow. We transport hundreds of patients every day, to and from hospital appointments and treat every passenger like a member of our family.
Specialising in dialysis and outpatient appointments, our large fleet utilises only the most comfortable wheelchair accessible vehicles, saloons and MPVs to ensure maximum well-being for patients.
Running the very best booking and dispatch software available, our operating systems are web based, secure and linked with sophisticated driver applications. This technology provides our staff and customers with real-time information, updates on all journeys and dramatically reduced waiting times.
We are proudly regulated by the Care Quality Commission and all our drivers are fully trained to the same standard as non-emergency ambulance drivers with a continual cycle for improvement.
With a large, flexible fleet, Mealings Patient Transport provides an efficient service for patients and at a lower cost than traditional ambulance providers. We ensure the same high levels of care excellence and pride ourselves on offering a gold standard NHS service for the price of a minicab.
We are a Care Quality Commission registered wheelchair accessible taxi service based at Mount Vernon Hospital in Northwood. We specialise in a wheelchair accessible taxi fleet, working alongside NHS Trusts, local authorities and nursing homes to ensure a brilliant service for our customers. We use the very best wheelchair accessible vehicles with the latest features for your comfort and safety.
Our drivers are thoughtful and efficient with unrivalled knowledge of the local area. All our drivers are fully-trained to the same standard as non-emergency ambulance drivers as well as relevant Safe Systems of Work related to wheelchair handling and tie-down. We have gained a reputation for excellence based on our traditional values for quality of service and efficiency and are regarded as the best wheelchair accessible taxi company in Northwood.
Our drivers have extensive experience in transporting disabled and special needs passengers due to our long history of providing hospital transport. Whether the booking is for you or your nearest and dearest, you can rely on Mealings to provide the best possible service.
With a large fleet of vehicles to meet demand, our prices are extremely competitive. We strive to provide a taxi service for those requiring wheelchair accessibility which is reliable, thoughtful, and doesn’t cost the earth!
Call 01923 823880 or email email@example.com to organise your next journey.
GOING THE EXTRA MILE
With a fleet including saloons, estates, MPV’s and wheelchair accessible vehicles we are on hand to fulfil all your transport needs
Mealings fleet operate 24/7, 365 days of the year and provide transport to all London airports (Heathrow, Luton, Gatwick, Stanstead, London City and Southend). We have a selection of different vehicles which include 4-8 seaters, executive, wheelchair accessible and estate vehicles and operate a reliable taxi service which can be flexible to your travelling needs. We can provide a meet and greet service in terminal and we will check flight arrival times to ensure we are there at the best time for you on your landing in the UK.
We have fixed and competitive pricing for our airport journeys, the below are based on journeys from our office in Northwood and in a standard saloon car:
London City £76.50
To get a quote or to book:
Call us on 01923 823 880
Email us on firstname.lastname@example.org
Download our Mealings app