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GOING THE EXTRA MILE
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PATIENT TRANSPORT

Mealings provide a caring and efficient non-emergency patient transport service, managed from our head office at Mount Vernon Hospital, Northwood.

 

We have provided Patient Transport Services (PTS) for numerous NHS Trusts for almost 20 years, uniquely combined unrivalled experience of intricate NHS requirements, coupled with cutting-edge technology. We transport hundreds of vulnerable patients to and from their hospital appointments every day and treat every passenger like a member of our own family. We provide a dedicated service for the following NHS Trusts, and CCG's:

  • The Hillingdon Hospitals NHS Trust 

  • East and North Hertfordshire CCG

  • Herts Valleys CCG

  • West Hertfordshire Hospitals  NHS Trust

  • Royal Brompton & Harefield NHS Trust

  • Royal National Orthapaedic Hospital NHS Trust

Specialising in dialysis and outpatient appointments, our large fleet utilises only the most comfortable wheelchair accessible vehicles, saloons and MPVs to ensure maximum well-being for patients.

Utilising the very best booking and dispatch software available, our operating systems are web based, secure and linked with sophisticated driver applications. This technology provides our staff and customers with real-time information, updates on all journeys and dramatically reduced waiting times for NHS patients, unblocking much-needed beds and meeting required KPI.

 

We are proudly regulated by the Care Quality Commission and all our drivers are fully trained to the same standard as non-emergency ambulance drivers with a continual cycle for improvement.

 

With a large, flexible fleet, Mealings are able to provide a better service for the NHS at a much lower cost than traditional ambulance providers . We ensure the same high levels of care excellence and pride ourselves on offering a gold standard NHS service for the price of an ordinary taxi.

For more information about our patient transport services, call us on 01923 823880 or email bookings@mealingtaxis.co.uk.

 

WHEELCHAIR SPECIALISTS

 We are a Care Quality Commission registered wheelchair accessible taxi service based at Mount Vernon Hospital in Northwood. We specialise in a wheelchair accessible taxi fleet, working alongside NHS Trusts, local authorities and nursing homes to ensure an efficient and cost-effective service for our customers. We use the very best wheelchair accessible vehicles on the market today with the latest features for your comfort and safety.

Our drivers are thoughtful and efficient with unrivalled knowledge of the local area. All our drivers are fully-trained to the same standard as non-emergency ambulance drivers. We have gained a reputation over many years for excellence based on our traditional values for quality of service and efficiency and are regarded as the best wheelchair accessible taxi provider in Northwood, Pinner, Rickmansworth, Watford, and other surrounding areas in Hertfordshire.

Our drivers have extensive experience in transporting disabled and special needs passengers due to our long history of providing hospital transport. Whether the booking is for you or your nearest and dearest, you can rely on Mealings to provide the best possible service.

With a large fleet of vehicles to meet demand, our prices are extremely competitive. We strive to provide a taxi service for those requiring wheelchair accessibility which is reliable, thoughtful, and doesn’t cost the earth!

Call 01923 823880 or email bookings@mealingtaxis.co.uk to organise your next journey.

CARE QUALITY COMMISSION

Mealings has been registered with the Care Quality Commission (CQC) since 2011. Whilst very high standards of care have always been integral to the company since its inception in 2001, it was important for the company to ratify its culture, policies and procedures with the newly formed care regulator in England to verify our care standard but also enable the company to continue its development related to care provision in the taxi and patient transport sectors.

 

It is rare for a taxi operator to be registered with the CQC and we are proud to have successfully passed through its rigorous registration process and two subsequent inspections. We have systematically embedded a very strong compliance and care culture within the organisation and all our drivers and staff are subject to continued training requirements to ensure the best possible service.

 
 

DRIVER TRAINING

Our drivers are trained to the same high standards as an ambulance provider, so you can put your trust in Mealings to transport your nearest and dearest safely and with the utmost care.

All new drivers are subject to our training programmes and we continually update them to ensure we meet the highest possible standards.
 

Our current driver training includes: 

  • Manual Handling.

  • First Aid Awareness.

  • Wheelchair Tie-Down (WTORs).

  • Infection Control (inc. HAI, MRSA &    Clostridium Difficile).

  • Safeguarding Children and Vulnerable Adults (Level 2).

  • Information Governance, Data    Protection and Caldicott Protocols.

  • Respect & Dignity.

  • Diabetes Awareness.

  • Dementia Awareness.

  • Safe Systems of Work.

  • Health and Safety (inc. Risk

       Incident Reporting).

  • Duty of Care.